Notice of Privacy Practices
Luxxe Wellness Co PLLC, doing business as Luxxe Wellness Co.
Effective Date: August 11, 2026
Your Information. Your Rights. Our Responsibilities.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, HOW YOU CAN GET ACCESS TO THIS INFORMATION, AND YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION. PLEASE REVIEW IT CAREFULLY.
Luxxe Wellness Co PLLC (“Luxxe Wellness Co.,” “Luxxe,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your protected health information.
This Notice describes our privacy practices and your rights concerning your health information.
Your Rights
When it comes to your health information, you have certain rights. This section explains those rights and some of our responsibilities.
Get an Electronic or Paper Copy of Your Medical Record
You may ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you.
Ask us how to do this.
We will generally provide a copy or summary of your health information within the time required by applicable law. We may charge a reasonable, cost-based fee where permitted by law.
Ask Us to Correct Your Medical Record
You may ask us to correct health information about you that you believe is incorrect or incomplete.
We may deny certain requests as permitted by law. If we deny your request, we will explain the reason in writing within the time required by law.
Request Confidential Communications
You may ask us to contact you in a specific way, such as by telephone, email, or mail, or to send communications to a different address.
We will accommodate reasonable requests as required by law.
Ask Us to Limit What We Use or Share
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.
We are generally not required to agree to every requested restriction.
However, if you pay for a healthcare service or item completely out of pocket, you may ask us not to disclose information about that service or item to your health insurer for payment or healthcare operations purposes. We will honor that request unless disclosure is required by law.
Get a List of Certain Disclosures
You may request an accounting of certain disclosures of your health information.
This accounting generally covers disclosures made during the six years before your request, subject to exceptions established by law.
We will provide one accounting during a 12-month period without charge. We may charge a reasonable, cost-based fee for additional requests during the same 12-month period.
Get a Copy of This Notice
You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.
We will provide a copy promptly.
Choose Someone to Act for You
If you have authorized someone to act on your behalf, such as through a medical power of attorney, guardianship, or other legally recognized authority, that person may exercise your rights and make choices regarding your health information as permitted by law.
We may verify that the individual has appropriate authority before taking action.
File a Complaint if You Believe Your Rights Were Violated
You may file a complaint with Luxxe Wellness Co. if you believe your privacy rights have been violated.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Luxxe Wellness Co. will not retaliate against you for filing a privacy complaint.
Your Choices
For certain health information, you may tell us your preferences about what we disclose.
You may tell us whether you want us to:
Share information with family members, close friends, or others involved in your care or payment for your care.
Share information in certain disaster-relief situations.
If you are unable to communicate your preference, such as during an emergency, we may disclose information when permitted by law and when we believe doing so is in your best interest.
We may also disclose information when necessary to prevent or lessen a serious and imminent threat to health or safety, as permitted by law.
Uses Requiring Written Authorization
We generally will not use or disclose your health information for the following purposes without your written authorization when authorization is required by law:
Certain marketing purposes
Sale of your protected health information
Most uses and disclosures of psychotherapy notes, if applicable
If you authorize a use or disclosure of your information, you may revoke that authorization in writing as permitted by law.
How We Typically Use or Share Your Health Information
We may use and disclose your protected health information without your written authorization for purposes permitted by HIPAA and other applicable law.
Treatment
We may use and disclose your health information to provide, coordinate, or manage your healthcare.
For example, we may share relevant information with another healthcare professional, laboratory, pharmacy, or other healthcare provider involved in your treatment.
Healthcare Operations
We may use and disclose health information to operate our practice and improve the care and services we provide.
This may include activities involving quality assessment, staff operations, compliance, administrative functions, patient service, and practice management.
Payment
We may use and disclose health information when necessary for payment-related activities associated with healthcare services.
This may include processing payments, maintaining financial records, or communicating regarding amounts owed for services.
Where prescription medications are dispensed and billed directly by an independent pharmacy, that pharmacy maintains its own payment and privacy practices.
Other Uses and Disclosures Permitted or Required by Law
We may use or disclose your health information in other circumstances permitted or required by law.
These may include:
Public Health and Safety
We may disclose health information for certain public health activities, including:
Preventing or controlling disease
Reporting adverse reactions to medications
Assisting with product recalls
Reporting suspected abuse, neglect, or domestic violence when authorized or required by law
Preventing or reducing a serious threat to health or safety
Research
We may use or disclose health information for research when applicable legal requirements are satisfied.
Compliance With Law
We will disclose health information when required by applicable federal or state law.
Organ and Tissue Donation
We may disclose health information to organizations involved in organ, eye, or tissue donation when applicable and permitted by law.
Medical Examiners and Funeral Directors
We may disclose health information to coroners, medical examiners, or funeral directors when permitted or required by law.
Workers' Compensation, Law Enforcement, and Government Requests
We may use or disclose health information for purposes involving:
Workers' compensation
Certain law-enforcement requests
Health oversight activities
Certain government functions
Other activities authorized or required by law
Lawsuits and Legal Proceedings
We may disclose health information in response to certain judicial or administrative proceedings, court orders, subpoenas, discovery requests, or other lawful processes when permitted or required by law.
Substance Use Disorder Records
To the extent Luxxe Wellness Co. creates, receives, or maintains substance use disorder patient records that are protected by 42 CFR Part 2, additional federal confidentiality protections may apply.
Where those protections apply, such records will not be used or disclosed in civil, criminal, administrative, or legislative investigations or proceedings against the patient unless permitted by applicable law, including when appropriate patient consent or a qualifying court order and subpoena are obtained.
Our Responsibilities
Luxxe Wellness Co. is required by law to:
Maintain the privacy and security of protected health information.
Follow the duties and privacy practices described in the Notice currently in effect.
Provide you with a copy of this Notice.
Notify affected individuals following a breach of unsecured protected health information when notification is required by law.
Use or disclose health information only as described in this Notice or as otherwise permitted or required by law.
If you provide written authorization for a use or disclosure not otherwise described or permitted by law, you may revoke that authorization in writing at any time, subject to applicable limitations.
Electronic Systems and Third-Party Healthcare Services
Luxxe Wellness Co. may use electronic systems and service providers to support healthcare operations, including electronic health records, patient portals, appointment scheduling, communications, laboratories, pharmacies, payment processing, and other healthcare-related functions.
When these organizations perform functions involving protected health information on behalf of Luxxe Wellness Co., appropriate privacy and security requirements apply as required by law.
Independent healthcare providers, laboratories, pharmacies, and other organizations may maintain their own privacy practices and legal responsibilities.
Changes to This Notice
We may change the terms of this Notice and our privacy practices.
Changes may apply to health information we already maintain as well as information we receive in the future, as permitted by law.
The current Notice will be available upon request, at our physical office, and on our website.
Questions or Privacy Complaints
If you have questions about this Notice, wish to exercise your privacy rights, or want to file a privacy complaint with Luxxe Wellness Co., contact:
Luxxe Wellness Co. Privacy Contact
Luxxe Wellness Co PLLC
1491 Palma Rd, Building A.
Bullhead City, AZ 86442
Phone: (623) 258-3873
Email:info@luxxewellnessco.com
You may also file a complaint with the:
U.S. Department of Health and Human Services
Office for Civil Rights
HHS Office for Civil Rights complaint information
Luxxe Wellness Co. will not retaliate against you for exercising your privacy rights or filing a complaint.