Privacy Policy

Last Updated: August 11, 2026

Luxxe Wellness Co PLLC, doing business as Luxxe Wellness Co. (“Luxxe,” “we,” “us,” or “our”), respects your privacy and is committed to protecting information collected through our website and online services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit luxxewellnessco.com, contact us, request information, schedule an appointment, or otherwise interact with our website.

This Privacy Policy applies primarily to information collected through our public-facing website. Information collected in connection with healthcare services may be subject to additional privacy protections and notices, including our Notice of Privacy Practices where applicable.

1. Information We May Collect

Depending on how you interact with our website, we may collect information including:

Information You Provide

This may include:

Name

Email address

Telephone number

Appointment or consultation requests

Messages or information submitted through website forms

Communication preferences

Other information you voluntarily provide to us

Please do not submit sensitive medical information through general website contact forms unless specifically instructed to do so through an appropriate patient communication channel.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar tools.

This information may include:

IP address

Browser and device information

Approximate geographic location derived from IP address

Pages viewed

Referring website or source

Date and time of visits

Interactions with website buttons or links

Website navigation and engagement information

Advertising and campaign attribution information

2. How We Use Information

We may use information collected through the website to:

Operate and maintain our website

Respond to inquiries

Facilitate appointment and consultation requests

Communicate regarding requested services

Provide customer and patient support

Improve website functionality and user experience

Understand how visitors use our website

Measure the effectiveness of marketing and advertising

Maintain website security and prevent misuse

Comply with applicable legal and regulatory obligations

Maintain and improve our business operations

Where required by law, we will obtain appropriate consent before using information for particular purposes.

3. Healthcare and Patient Information

The public Luxxe Wellness Co. website is not intended to serve as a substitute for our designated patient portal or other approved clinical communication systems.

Information collected as part of providing healthcare services may be subject to different or additional privacy protections than ordinary website information.

Patients may be directed to secure third-party systems for activities such as patient registration, medical forms, clinical communications, records, payments, or other healthcare-related functions.

Please refer to our Notice of Privacy Practices for additional information regarding applicable practices involving protected health information.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website usage, measure performance, and evaluate marketing effectiveness.

These technologies may collect information regarding your browser, device, website interactions, referral source, and activity on our website.

Depending on your browser, device, and applicable law, you may be able to control certain cookies or tracking technologies through browser settings or other available privacy controls.

Disabling certain technologies may affect website functionality.

5. Analytics and Advertising Technologies

We may use third-party analytics and advertising technologies to better understand website performance and the effectiveness of our outreach and advertising.

These technologies may help us understand information such as:

How visitors reach our website

Which pages visitors view

How visitors interact with website features

Whether advertising campaigns result in website visits or other measured actions

Third-party providers may process information according to their own terms and privacy policies.

We do not intend to use general website analytics or advertising technologies to collect information from secure patient portal areas or electronic health records.

6. How We May Disclose Information

We do not sell personal information for monetary compensation.

We may disclose information when reasonably necessary to service providers that assist us with functions such as:

Website hosting and operation

Appointment scheduling

Electronic health record and patient portal services

Payment processing

Communications

Analytics

Advertising measurement

Information technology and security

Professional or administrative services

We may also disclose information:

When required by law, regulation, legal process, or governmental request

To protect the rights, safety, security, or property of Luxxe Wellness Co., our patients, website users, or others

In connection with a business transaction, reorganization, or similar corporate event where permitted by law

Service providers may have their own privacy obligations and policies governing their handling of information.

7. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including appointment scheduling systems, patient portals, payment services, social-media platforms, pharmacies, laboratories, or other external services.

When you leave our website or interact directly with a third-party service, that organization's terms and privacy practices may apply.

Luxxe Wellness Co. does not control the privacy practices of independent third-party websites and services.

8. Communications

If you provide contact information to Luxxe Wellness Co., we may use it to respond to your inquiry or communicate regarding appointments, services, account matters, or other interactions you initiate or authorize.

Where consent is required for promotional email or text-message communications, we will obtain such consent as required by applicable law.

You may opt out of eligible promotional communications using the instructions included in those communications.

9. SMS Messaging and Consent

If you provide your mobile telephone number and affirmatively consent to receive SMS messages from Luxxe Wellness Co PLLC, we may send you text messages related to your inquiries, appointments, requested services, customer care, service updates, and other communications consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Luxxe Wellness Co. at (623) 258-3873 or info@luxxewellnessco.com.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes.

We may use service providers as necessary to facilitate delivery of SMS communications on our behalf, subject to appropriate confidentiality and data-protection obligations.

10. Data Security

Luxxe Wellness Co. uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

For sensitive clinical communications, patients should use the communication methods designated by Luxxe Wellness Co. for that purpose.

11. Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business and legal records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information and the context in which it was collected.

12. Your Privacy Choices

Depending on your location and applicable law, you may have rights or choices concerning certain personal information.

These may include requesting access to or correction of certain information, requesting deletion where applicable, or opting out of certain marketing communications.

Requests may be submitted using the contact information below.

Certain information may need to be retained when required for healthcare, legal, regulatory, security, or other legitimate purposes.

13. Children's Privacy

Our website and services are not directed toward children for independent use.

We do not knowingly use the public-facing website to solicit personal information from children in violation of applicable law.

Healthcare involving minors, when offered, is handled according to applicable consent, authorization, and privacy requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, services, or legal requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

15. Contact Information

Questions regarding this Privacy Policy or our website privacy practices may be directed to:

Luxxe Wellness Co PLLC

1491 Palma Rd, Building A

Bullhead City, AZ 86442

Phone: (623) 258-3873

Email: info@luxxewellnessco.com