Terms & Conditions
Last Updated: August 11, 2026
Welcome to Luxxe Wellness Co PLLC, doing business as Luxxe Wellness Co. (“Luxxe Wellness Co.,” “Luxxe,” “we,” “us,” or “our”). These Terms & Conditions govern your use of the Luxxe Wellness Co. website, online services, appointment scheduling features, patient resources, and other services made available through luxxewellnessco.com.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.
1. About Luxxe Wellness Co.
Luxxe Wellness Co. provides healthcare and wellness services to eligible patients, which may include medical weight management, hormone and wellness services, medical aesthetics, wellness and longevity services, and other services offered by the practice.
Services are provided only where permitted by applicable law and within the scope of practice and licensure of the treating healthcare professional.
Availability of a particular service does not mean that the service is medically appropriate for every patient.
2. Website Information Is Not Medical Advice
Information provided on this website is intended for general educational and informational purposes only.
Website content is not intended to replace professional medical advice, diagnosis, or treatment. You should not disregard or delay seeking professional medical care because of information you have read on this website.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
3. No Provider-Patient Relationship From Website Use
Accessing this website, reading its content, submitting a contact request, or scheduling a consultation does not by itself establish a provider-patient relationship with Luxxe Wellness Co. or any healthcare professional associated with the practice.
A provider-patient relationship is established only when appropriate clinical and administrative requirements have been completed and a healthcare professional has agreed to provide care.
4. Consultations and Medical Eligibility
Scheduling or purchasing a consultation does not guarantee that you will qualify for any particular treatment, medication, procedure, or medical program.
Treatment decisions are made by a licensed healthcare professional based on factors that may include your medical history, current health status, medications, laboratory results, contraindications, treatment goals, and the provider's professional medical judgment.
Luxxe Wellness Co. reserves the right to decline or discontinue treatment when a provider determines that treatment is not medically appropriate or when the practice cannot safely or legally provide the requested service.
5. Prescription Medications
Prescription medications are provided only when determined to be medically appropriate by an authorized healthcare professional.
Nothing on this website constitutes an offer or guarantee to prescribe any particular medication.
When a prescription is appropriate, it may be transmitted to an appropriately licensed third-party pharmacy for dispensing and fulfillment.
Luxxe Wellness Co. does not manufacture prescription medications.
Any references to medications, treatment categories, or potential treatment options on this website are provided for educational purposes and do not guarantee that a specific medication will be prescribed.
6. Appointments
Patients are responsible for providing accurate information when scheduling an appointment and for arriving or connecting at the scheduled time.
Appointment availability is subject to provider availability and may change.
Luxxe Wellness Co. may reschedule or cancel an appointment when necessary due to provider availability, safety concerns, emergencies, technical issues, or other circumstances affecting the ability to provide care.
7. Cancellations and No-Shows
Patients should provide reasonable notice when they need to cancel or reschedule an appointment.
Certain appointments, consultations, treatments, or procedures may be subject to cancellation, rescheduling, deposit, or no-show policies communicated at the time of booking.
Any applicable fees or requirements will be disclosed to the patient before the relevant appointment or transaction.
Repeated missed appointments or late cancellations may result in limitations on future scheduling.
8. Payments
Patients are responsible for charges associated with services they authorize and receive from Luxxe Wellness Co.
Prices and fees may vary depending on the service provided and may change from time to time.
Where applicable, fees charged by third-party laboratories, pharmacies, or other independent providers may be separate from fees charged by Luxxe Wellness Co.
Luxxe Wellness Co. does not guarantee insurance coverage or reimbursement unless specifically stated otherwise.
Patients are responsible for understanding their own insurance benefits and financial obligations.
9. Refunds
Because Luxxe Wellness Co. provides professional healthcare services, refund eligibility depends on the nature of the service and whether the service has already been provided.
Fees for services that have already been rendered are generally not refundable except when required by law or when Luxxe Wellness Co. determines that a refund is appropriate.
Deposits, prepaid services, memberships, packages, or other purchases may be subject to additional written terms disclosed at the time of purchase.
Nothing in this section limits any rights a patient may have under applicable law.
Questions regarding a charge or refund should be directed to Luxxe Wellness Co. so the practice has an opportunity to review the matter.
10. Third-Party Services
Luxxe Wellness Co. may use third-party companies to provide services such as appointment scheduling, patient portals, electronic health records, laboratory services, pharmacy services, payment processing, communications, and other technology or healthcare-related services.
These organizations may operate under their own terms, policies, and privacy practices.
Luxxe Wellness Co. is not responsible for the availability or operation of third-party websites or services outside of its control.
11. Patient Responsibilities
Patients are responsible for providing complete and accurate information regarding their identity, medical history, medications, allergies, symptoms, health conditions, and other information reasonably necessary for safe treatment.
Patients should promptly notify their healthcare provider of significant changes in their health or medications.
Failure to provide accurate or complete information may affect a provider's ability to safely provide treatment.
12. Results Are Not Guaranteed
Healthcare and aesthetic outcomes vary from person to person.
Luxxe Wellness Co. does not guarantee specific weight loss, aesthetic, hormonal, wellness, or other medical outcomes.
Testimonials, educational materials, photographs, examples, or descriptions of potential outcomes should not be interpreted as a promise or guarantee of individual results.
13. Privacy
Luxxe Wellness Co. respects the privacy of patients and website visitors.
Information collected through this website is handled in accordance with our applicable privacy practices and policies.
Please review our Privacy Policy for additional information about website privacy and data practices.
Clinical and patient health information may also be subject to additional privacy protections and notices applicable to healthcare services.
14. Communications
By providing your mobile phone number and affirmatively opting in to SMS communications, you consent to receive text messages from Luxxe Wellness Co PLLC regarding inquiries, appointment scheduling and reminders, requested services, customer care, account or service updates, and other communications consistent with the consent you provide.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive a confirmation message and will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP or contact Luxxe Wellness Co. at (623) 258-3873 or info@luxxewellnessco.com.
Wireless carriers are not liable for delayed or undelivered messages.
SMS services are intended for individuals 18 years of age or older. If you are under 18, do not opt in to SMS communications without authorization from a parent or legal guardian where applicable.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Where separate consent is required for marketing or promotional communications, such consent will be obtained separately.
Information collected through our SMS program is handled in accordance with our Privacy Policy: https://www.luxxewellnessco.com/policy
15. Acceptable Use
You agree not to misuse this website or attempt to interfere with its operation.
You may not use the website to engage in fraudulent activity, impersonate another person, attempt unauthorized access to systems or information, transmit malicious software, or engage in conduct prohibited by applicable law.
16. Intellectual Property
Unless otherwise stated, website content, branding, graphics, photographs, text, designs, logos, and other materials created or owned by Luxxe Wellness Co. are protected by applicable intellectual property laws.
You may use website content for personal, non-commercial informational purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected content without authorization.
17. Website Availability and Accuracy
Luxxe Wellness Co. makes reasonable efforts to provide accurate and current information but does not guarantee that all website content will always be complete, current, or error-free.
Services, availability, pricing, policies, providers, locations, and website content may be changed or updated without prior notice.
Luxxe Wellness Co. may modify, suspend, or discontinue portions of the website when reasonably necessary.
18. Limitation of Liability
To the extent permitted by applicable law, Luxxe Wellness Co. is not responsible for indirect, incidental, special, or consequential damages arising solely from use of or inability to use this website.
Nothing in these Terms & Conditions is intended to waive or limit rights, duties, responsibilities, or remedies that cannot legally be waived or limited, including obligations arising from the provision of professional healthcare services.
19. Governing Law
These Terms & Conditions are governed by applicable federal law and the laws applicable to Luxxe Wellness Co.'s operations and services.
Healthcare services remain subject to the laws and professional requirements applicable to the jurisdiction in which care is provided.
20. Changes to These Terms
Luxxe Wellness Co. may update these Terms & Conditions periodically to reflect changes in services, business practices, legal requirements, or website functionality.
The current version will be posted on this page with an updated "Last Updated" date.
Continued use of the website after an update constitutes acceptance of the revised website terms to the extent permitted by applicable law.
21. Contact Information
Questions regarding these Terms & Conditions may be directed to:
Luxxe Wellness Co PLLC
1491 Palma Rd, Building A.
Bullhead City, AZ 86442
Phone: (623) 258-3873
Email:info@luxxewellnessco.com